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1.
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Ensure that
you login to our official site |
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Ensure you login
to Hong Leong Online Internet Banking
through http://www.hlb.com.my |
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Check
that your security picture matches the picture that
you have chosen. |
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Make
sure the padlock sign is on the bottom right corner
of the website before doing a transaction. |
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Retrieve
the digital certificate by clicking the padlock sign. |
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2.
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Choose
passwords that are hard to guess. Avoid using passwords that
are: |
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The
same as your User Name |
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The
row of letters of the standard keyboard layout (e.g.
qwerty1, asdf123) |
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Closely
related to you (e.g. birthplace, date of birth, spouse’s
name) |
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A
dictionary word (i.e. words that can be found in the
dictionary) |
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| 3. |
Never
reveal your User Name and Password via E-mail or SMS |
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The
bank will NEVER ask you to reveal your User Name and
Password through e-mail or by phone or by SMS. |
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If
you have received an e-mail or SMS from the bank
requesting for your User Name and Password, there is
a
possibility that is a phishing <hyperlink to the
contents>
attack. Do not respond to it and report it to the bank
immediately. |
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closely
related to you (e.g. birthplace, date of birth, spouse’s
name) |
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a
dictionary word (i.e. words that can be found in the
dictionary) |
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| 4. |
Change
your Password frequently. |
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| 5. |
Use
your personal computer and avoid crowded places |
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Do
not use computers in public places (eg Cyber Cafes).
Do your online banking on your personal computer. |
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Avoid
crowded places, as it will attract shoulder
surfers |
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| 6. |
Equip
your personal computer with personal firewall, anti-spyware
and anti-virus softwares. |
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Install
a personal firewall, anti-spyware and anti-virus software. |
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Update
the signature pattern files frequently. |
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| 7. |
Never
carry your User Name and Password with you |
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Do
not write down your user name and password in a piece
of paper |
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| 8. |
Monitor
your account and eliminate monthly printed statements |
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Monitor
your account closely for any suspicious transaction. |
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Eliminate
your monthly printed statements to avoid it from falling
into the wrong hands. |
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Check
your account summary and statements online instead. |
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| 9. |
Clear
your Internet cache |
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Clear
your Internet cache after you have logged out from Hong
Leong Online Internet Banking. If you are using Internet
Explorer , you can do so by clicking Tools > Internet
Options > Delete Cookies and Delete Files |
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| 10. |
Be
updated with the current Internet security threats |
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Keep
yourself updated with the latest Internet threats through
Malaysian Computer Emergency Response Team (MyCERT)
at http://www.mycert.org.my |
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